Skype - 2.0 Guide de l'utilisateur Page 6

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Page 6 IT Administrators Guide
1.0 Introduction to Skype
Skype brings business people together, helping your business overcome the barriers of
cost, distance and technology and allowing you to do more anywhere in the world.
You can set up and start using Skype in no time. Reach colleagues and customers for
less, improve meetings with face-to-face video calls and keep in touch with Instant
Messenger (IM). You’ll discover more exible ways of working together with Skype.
1.1 How Skype can help your business
Skype provides real-time solutions for your business:
˚
Communicate with your employees
Free Skype-to-Skype calls or IM mean you can get an immediate response when
you need it.
˚
Communicate with your customers
Use Skype buttons placed on your website and emails so that customers can
contact you for free via Skype or buy Online Numbers so that your customers
can reach you from landlines and mobiles.
˚
Communicate with PSTN users
If you have a SIP-enabled PBX, use Skype for SIP to take advantage of Skypes
competitive global calling rates to landline and mobile phones. You can also
choose to receive customer calls by purchasing Online Numbers.
˚
Communicate on the move
Add Skype Credit to call phones worldwide, have face-to-face meetings using
video calls and conduct multi-person meetings easily, ensuring that your
employees are involved, wherever they are in the world.
˚
Communicate effectively
Use Skype Manager to get the most out of Skype in your business. Manage
Skype business accounts, purchase and allocate Skype Credit, assign features,
and view real-time reports on expenditure. This ensures you have control over
your business communications over Skype.
1.1.1 Skype
Skype has great functionality that can be used to help drive your business
communications.
With Skype, you can:
˚
See the selected online status of others and call them for free
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