Skype Connect - 4.0 Guide de l'utilisateur

Skype Connect™ User GuideVersion 4.0Copyright © Skype Limited 2011

Page 10 Skype Connect User Guide3.0 Meet our example companyThroughout this guide we’ll be using a ctitious business called Architects, to illustrat

Page 11 Skype Connect User Guide4.0 Setting up your Skype ManagerBefore you can get started with Skype Connect, you need have Skype Manager. It could

Page 12 Skype Connect User Guide5.0 Getting started with Skype ConnectTo use Skype Connect, you need to create at least one SIP Prole in Skype Manag

Page 13 Skype Connect User GuideA SIP Prole can be congured for outgoing calls:• To enable a SIP Prole for outgoing calls, you must allocate Skyp

Page 14 Skype Connect User Guide6.0 Creating a SIP ProleIn this chapter, we’ll describe creating a new SIP Prole for the Sales team at our example

Page 15 Skype Connect User GuideYou can change the name of a SIP Prole at any time after it's been created as the name is just for your own int

Page 16 Skype Connect User GuideEnter the number of bundles you think you will need. The total cost of the bundles per month will automatically be di

Page 17 Skype Connect User Guide9. Make a note of the profile's authentication credentials. You can retrieve these credentials at any time. For

Page 18 Skype Connect User Guide7.0 Managing a SIP ProfileIn this chapter, we’ll describe how to manage your SIP Prole. You can:• Add a new chann

Page 19 Skype Connect User GuideEach channel will allow either one incoming or one outgoing call at the same time. Skype Connect supports up to 300 s

Page 2 Skype Connect User GuideAbout this guideSkype Connect™ provides connectivity between your business and the Skype community. By adding Skype Co

Page 20 Skype Connect User GuideEach bundle includes a monthly allowance of 5,000 minutes to call landlines and mobiles in the US. If minutes run out

Page 21 Skype Connect User Guideand a pro-rata refund is applied to your Skype Manager. The new, replacement channel subscription is effective immedi

Page 22 Skype Connect User Guidecancellation.6. Click Cancel subscription. An expiry date for the channels that you have just cancelled is displayed

Page 23 Skype Connect User Guide5. In the Add Credit tab, enter the amount of Skype Credit that you want to add to the SIP Profile and click Add cre

Page 24 Skype Connect User Guide4. Click anywhere in the row displaying the amount of Skype Credit currently allocated to the SIP Profile.5. If you

Page 25 Skype Connect User GuideImportant: The number of US minute bundles you add to your SIP Prole cannot exceed the number of channels you have a

Page 26 Skype Connect User Guide4. Click anywhere in the row displaying the US minute bundles currently allocated to your SIP Profile.5. Click Chan

Page 27 Skype Connect User Guide4. Click anywhere in the row displaying the US minute bundles currently allocated to your SIP Profile.5. Click Canc

Page 28 Skype Connect User GuideAdding a business Skype account to your SIP Prole has three purposes:• Skype calls to the Skype Name of that busine

Page 29 Skype Connect User Guide6. To add an existing business Skype account, enter its name. As you enter the name of the account required, Skype M

Page 3 Skype Connect User GuideAlternatively, if you need to contact Skype Customer Service about a specic problem you’re having with Skype Connect,

Page 30 Skype Connect User GuideExample: Vanessa Lombardi, the Sales Manager, wants all calls to her business account to be directed to the Sales tea

Page 31 Skype Connect User Guide7.5.1 Adding an Online Number to your SIP ProfileTo add an Online Number to your SIP Prole:1. Click Features in th

Page 32 Skype Connect User Guidereallocate the Online Number and click Confirm.To cancel the Online Number, click Cancel number. A message is display

Page 33 Skype Connect User Guide5. Click Use a landline number.6. Enter the landline number that you want to use. Important: You are only authorize

Page 34 Skype Connect User Guide5. Click Use an Online Number. 6. If one or more Online Numbers have been added to the SIP Prole, select the Onlin

Page 35 Skype Connect User Guidenumber required from the drop-down list displayed and click Save Settings.If your company has been veried and you ha

Page 36 Skype Connect User Guide7.8 Deleting your SIP ProleBefore deleting a SIP Prole, please note that deleting a SIP Prole causes:• Any remain

Page 37 Skype Connect User Guide7.10 Changing your SIP Prole’s passwordBefore changing your SIP Prole's password, please note the following im

Page 38 Skype Connect User Guide2. In the menu on the left, click Skype Connect.3. Scroll to the SIP Profile whose password you want to change and

Page 39 Skype Connect User GuideTo change the month of the report, either select the date from the drop-down list available in the menu on the left o

Page 4 Skype Connect User GuideImportantEmergency callingAccess to a broadband internet connection is required. Skype is not a replacement for tradit

Page 40 Skype Connect User Guide8.0 Advanced use of Skype Connect8.1 Multiple SIP ProlesSome Skype certied SIP-enabled PBXs can accept more than on

Page 41 Skype Connect User Guide8.2.1 How details of incoming calls are passed to the PBXWhen someone calls an Online Number assigned to a SIP Prole

Page 42 Skype Connect User GuideNow, he wants to set up a new SIP Prole for Engineering. This allows him to provide a separate pool of Skype Credit

Page 43 Skype Connect User GuideThe effect of having two separate SIP Proles for Sales and Engineering is that he can monitor and control their expe

Page 44 Skype Connect User GuideThis means that the Engineering team can now be reached on +1 202 655 5376 from landlines or mobiles, as well as by t

Page 45 Skype Connect User Guidedirect calls to that number.You can see that by adding Online Numbers to a SIP Prole, DID-like functionality can be

Page 46 Skype Connect User Guide9.0 Architects – a summaryIn 3.0 Meet our example company, we described the structure of our ctitious company, Archi

Page 47 Skype Connect User Guide10.0 Important Dos and Don’tsAll of the following dos and don’ts may be found elsewhere in this guide, in the relevan

Page 48 Skype Connect User Guide10.3 Creating a SIP Prole• Once you have created a SIP Prole, test its credentials by entering them into your PBX

Page 49 Skype Connect User Guide• If you need a record of the call history, please take one using the reporting options available in Skype Manager (

Page 5 Skype Connect User Guide7605696xxxx, 7605697xxxx, 7605821xxxx, 8053601xxxx, 9512620xxxx, 9512621xxxx, 9512622xxxx, 9512623xxxxThe number of US

Copyright © Skype Limited 2011

Page 6 Skype Connect User GuideContents1.0 What is Skype Connect? : Page 71.1 What does SIP mean? : Page 71.2 Making outgoing calls : Page 81.3 Rec

Page 7 Skype Connect User Guide1.0 What is Skype Connect?Skype Connect™ provides connectivity between your business and the Skype community. By addin

Page 8 Skype Connect User GuideFor more technical information on Skype Connect and advice on how to prepare your corporate network to use it, please

Page 9 Skype Connect User Guide2.0 TLS and sRTPTransport Layer Security (TLS) and Secure RTP (sRTP) are additional Skype Cnnect features that encrypt